ONE Spa: services, hours, and what to book
ONE Spa at Shutters on the Beach is the hotel's on-site full-service spa offering facials, body treatments (including a Hammam Detoxifying Treatment), massages, rain and steam wet rooms, and a relaxation lounge. The spa is open Tuesday–Sunday, 9:00 AM–5:00 PM; services are available to hotel guests and outside visitors by availability and should be reserved in advance.
In this guide
What ONE Spa offers
ONE Spa provides a range of facial, body and massage services using premium product lines. Signature facials include a 60-minute Signature Facial (Omorovicza and Augustinus Bader products) and HydraFacial options.
Body and ritual treatments are available, highlighted by the Hammam Detoxifying Treatment — a roughly 90-minute ritual involving a scrub, clay wrap, Vichy shower, and massage. Spa facilities include multiple treatment rooms, rain and steam wet rooms, and a relaxation lounge with tea and fruit.
- Facials: Signature Facial, HydraFacial (30 or 60 minutes), Red Carpet Facial (combines HydraFacial, Oxygen Therapy, Microcurrent, LED)
- Body treatments: Hammam Detoxifying Treatment/Retreat (scrub, clay wrap, Vichy shower, massage)
- Massages: classic and specialty massage offerings (availability varies)
- Facilities: multiple treatment rooms, rain & steam wet rooms, relaxation lounge
| Service type | Typical options |
|---|---|
| Facial | Signature Facial, HydraFacial, Red Carpet Facial |
| Body | Hammam Detoxifying Treatment, scrubs, wraps |
| Massage | Therapeutic and relaxation massages (varies) |
Hours, access, and who can use ONE Spa
ONE Spa hours are Tuesday through Sunday, 9:00 AM to 5:00 PM. The spa is closed on Mondays.
Spa services are available to both registered hotel guests and outside visitors, subject to appointment availability. The hotel’s mandatory resort fee covers spa access components listed by the property (the resort fee specifics are separate from treatment charges).
- Open: Tuesday–Sunday, 9:00 AM–5:00 PM
- Closed: Monday
- Available to: hotel guests and outside visitors (by availability)
- Recommendation: book treatments in advance to secure preferred times
| Detail | Notes |
|---|---|
| Open days | Tue–Sun |
| Hours | 9:00 AM–5:00 PM |
| Availability | Hotel guests and outside visitors by appointment |
How to book and practical tips
Reserve ONE Spa treatments directly through Shutters on the Beach (the hotel recommends advance booking) or ask Guest Services/concierge to arrange appointments. Appointments are subject to availability, especially on weekends.
If you're a hotel guest, mention your room and arrival details when booking. For non-guests, call ahead to confirm availability and any required check‑in procedures at the spa.
- Book: contact the hotel concierge or spa directly (advance reservations recommended)
- If staying at the hotel: provide room name (e.g., Suite, Ocean View; Room, Oceanfront) and arrival time
- Ask about any pre- or post-treatment amenities available in the relaxation lounge
- Arrive early to use wet-room facilities if you plan to
| Booking route | When to use |
|---|---|
| Direct with hotel/concierge | Best for guests and coordinated scheduling |
| Phone or online reservation | Use to secure specific therapists or weekend slots |
| Walk-in (if space) | Possible but not guaranteed; call ahead recommended |
Treatments worth prioritizing
If you have limited time, prioritize treatments that are unique to ONE Spa: the 60-minute Signature Facial (using Omorovicza/Augustinus Bader products) and the Hammam Detoxifying Treatment. The Red Carpet Facial is offered as a splurge combining multiple advanced modalities.
HydraFacial is available in 30- or 60-minute formats and is commonly requested for a quick, effective facial treatment.
- Signature Facial — 60 minutes, premium product lines
- HydraFacial — 30 or 60 minutes (popular option)
- Hammam Detoxifying Treatment — ~90 minutes (scrub, wrap, Vichy shower, massage)
- Red Carpet Facial — combined technologies (HydraFacial, Oxygen Therapy, Microcurrent, LED)
| Recommended for | Why |
|---|---|
| Quick refresh (short stay) | HydraFacial (30 min) — efficient and visible results |
| Deep detox and relaxation | Hammam Detoxifying Treatment — longer ritual, full-body elements |
| Special-occasion glow | Red Carpet Facial — multiple modalities combined |
Facilities, pre/post treatment amenities, and logistics
ONE Spa includes wet-room features (rain and steam), a relaxation lounge with tea and fruit, and several treatment rooms (sources list six or seven rooms). Guests often use these wet-room amenities before or after treatments — arriving early is recommended to enjoy them.
Spa treatments are charged separately from the hotel’s resort fee and subject to the spa’s availability and scheduling. The fitness center and pool are separate facilities with their own access rules (fitness center open 24 hours with room key; pool reserved for registered guests).
- Wet rooms: rain and steam showers available
- Relaxation lounge: tea and fruit provided
- Treatment rooms: multiple private rooms (six or seven reported)
- Pool & fitness: separate facilities; pool reserved for registered guests
| Facility | Notes |
|---|---|
| Wet rooms | Rain and steam rooms reported |
| Relaxation lounge | Tea and fruit available |
| Treatment rooms | Six or seven rooms referenced by sources |
Costs, policies, and what we don’t know
Treatment pricing is not published in the sources available here; prices and specific session lengths beyond those named (e.g., 60-minute Signature Facial; ~90-minute Hammam) should be confirmed directly with ONE Spa when booking.
Specifics such as gratuity policy, cancellation fees, or whether certain treatments require a minimum age were not specified in the sources reviewed. Call the spa or hotel concierge for up-to-date pricing and policy details before booking.
- Known: some treatment durations are listed (60-minute Signature Facial, 30/60-minute HydraFacial, ~90-minute Hammam)
- Unknown from sources here: current treatment prices, cancellation policies, age minimums for treatments
- Action: confirm price, cancellation policy and any health restrictions when making an appointment
| Item | Status |
|---|---|
| Treatment durations (examples) | Published for select services |
| Treatment prices | Not published in reviewed sources |
| Cancellation and gratuity policies | Not specified in the sources; confirm directly |
